Public Wi-Fi Support

Are you having trouble logging into our free Public Wi-Fi?

We can help with free Tech Support for all Public Wi-Fi users.


Please follow the below troubleshooting steps which match your current situation:

  • Don’t see “ Free Wi-Fi” in your “Wi-Fi Settings”?
    • Try turn off/on Wi-Fi on your phone, then wait for Wi-Fi settings to refresh.
    • Reboot your device to clear anything cached that could be causing the error.
  • Internet running slow or page won’t load
    • You might be out of range or an object is causing interference between device and antenna.
    • Try moving closer to the Beach Pavilion to improve signal (all antenna’s are located on the Pavilion).
  • Getting stuck on the Wi-Fi login portal page (“Login” or “Ad countdown page”)
    • All iPhone user must be using iOS version 15.5 or newer to properly use our secure Login Portal.


If you still experiencing trouble logging in or can’t connect at all, please fill out the form on the right to create a trouble ticket.  Or call / email tech support, we will get back to you as soon as possible. Free Wi-Fi tech support # 631-614-3330

or email us at [email protected]

Please leave your name, email and location in the message.


Saunders Broadcasting Corp.

Free Wi-Fi tech support: 631-614-3330
or email us at [email protected]

Please leave your name, email and location in the message.